Switchgear failure is not something you want to hear, especially on a Friday 5afternoon. Instel Power received a call from a metal recycling plant located in Spartanburg County as they faced this same challenge. Switchgear failures can disrupt operations, leading to substantial downtime and financial losses. Our first goal: troubleshoot and ensure the customer is operational as quickly as possible. With the expertise and experience of the team at Instel, the plant was operational within a matter of days.
While most repairs of this nature would take significantly longer, Instel was able to turnaround a medium voltage switchgear within ten days. The quick response was possible because of the extensive inventory of electrical components maintained by Instel Power Products, allowing for swift replacements and repairs. In addition to addressing the switchgear failure, Instel was able to replace the plant’s transformer. We’re focused on keeping all power systems operating at maximum efficiency, despite the added challenge of managing several customer projects simultaneously.
This serves as a testament to the commitment and dedication of Instel Power Products to providing excellent service. Our vision is to be the trusted problem-solvers and go-to source for electrical apparatus, setting the industry standard for knowledge, reliability, and customer-centric service. With Instel Power Products, customers can trust that their operations will be back on track swiftly, even in the face of unexpected electrical failures. We can’t express enough gratitude to our valued customers for their continued trust and relying on us to be there in a moment’s notice. We look forward to many more years of powering and supporting our community with the same dedication and excellence.
